Google and other common internet search engines have emerged as powerful sales tools in most markets. Industrial sales areas are no exception. Although many industrial companies operate using strict procurement rules, the internet search engines allow companies providing industrial goods and services to reach into an organization to generate leads and new sales
It is important to note that the World Wide Web is principally used as a tool for researching information. Clients and prospective customers with questions or problems are highly likely to use the internet and the internet search engines to help them find information to solve problems. Organizations that manage useful websites in a manner to make them likely to appear on search engines such as Google are able to increase sales and revenue.
The internet strategy for selling to industrial clients calls for an effective web page that is ‘optimized’ to appear when industrial customers search for information. The strategy is highly useful for narrowly defined businesses such as Epoxy Floor Coating specialists that can resurface warehouse floors. Or, companies specializing in janitorial supplies might also earn more business with an effective internet web page.
How does a company go about creating such an effective internet sales system? There are three core elements to an industrial internet strategy: Create an Informative Website Anticipate User Questions Include a Clear ‘Call to Action’
Responding to user information needs is a main purpose for a company website. Useful information is not only valuable but serves as an invitation for prospective customers to return for future visits. Repeat visitors looking for updated and relevant information can help establish the website as an “authority” site – which internet readers trust to provide reliable information.
These “authority” sites require frequent updates and modifications to keep them relevant. Google and the search engines visit sites regularly to look for new content. Those sites that have high levels of relevant content that also change regularly are viewed favorably by search engines. Of course it requires time, effort and perhaps some expense to keep web pages current, but the revenue generated may make the effort worthwhile.
Answers to industry related questions make good content as well. As readers find value in other’s expertise, this content attracts repeat viewers and establishes industry credibility and brand awareness. Additionally, users that identify a good authority site that provides useful answers to their current questions, they are much more likely to explore a purchase from the owner of that particular site.
Many if not most websites miss the key element of including a clear ‘call to action.’ A call to action is simply a request to the reader to take some form of action in response to reading the page. A call to action may be an email, completion of an online form or making a telephone call. Regardless of which works best for the page owner, a clear instruction or action request is necessary to connect with the reader. After directly corresponding with the reader can the company, it is much easier to build a relationship and win over a prospective customer.
Industrial purchasing departments – long a thorn in the side of salespeople everywhere – rely on information to make decisions. The internet can transcend rules of contact that many procurement offices have and can provide a conduit through which a new customer can be earned. Procurement officers rely on finding the greatest value for each dollar spent and at some point will use the internet to research a problem or issue. Web pages that share value and offer problem resolution attract purchasing traffic and provide an opportunity to earn a new industrial client.
Competing for new business is of course, essential to the survival of any enterprise. Answering important questions and delivering content that customers may find valuable is one of the best ways to open doors that may have been closed.
Author Matthew Stone assists companies attain higher revenue and profitability using the internet search engines. Specializing in link building, article marketing and page optimization, Matt provides with premier Denver Marketing Companies and SEO Consultants Denver.